AI and Automation in Organisations

A practical look at applying Artificial Intelligence and automation in organisations, starting from the concrete problems in each process. We show how to identify what is worth automating, when AI is justified and when a simpler solution does the job better and for less, and where the real efficiency gains lie, drawing on real cases of repetitive tasks, information processing and manual workflows. With João Salgado, Rafael Mendes, André Rodrigues and Fábio Sousa.