Assistência Solar Fotovoltaico

Enbiente’s Photovoltaic Solar Technical Support service was created to ensure that each system delivers maximum output, with safety, stability, and efficiency. When production faults occur, inverter error messages appear, connection issues arise, or sudden drops in performance happen, it is essential to rely on an experienced team that understands the technology and works with precision.

Our technicians assess the entire photovoltaic system: panels, structures, cabling, AC/DC protections, inverters, optimizers, communication systems, grid connection, and production parameters. This diagnostic allows us to quickly identify the source of the issue and propose the most effective solution to restore the system’s performance.

The service includes 1 hour of labor, sufficient to resolve a significant portion of issues during the visit itself. If material replacement, complex repairs, or additional components are required, all interventions are quoted in advance with full transparency.

Enbiente always operates with proximity, clarity, and technical rigor — because clean energy means trust, safety, and autonomy.

Important Notes

• The quoted price is valid only for the municipality of Viseu.

• For other municipalities, travel costs are billed separately according to the attached table.

• Includes 1 hour of technical team labor.

• Does not include materials, equipment, accessories, or component replacement.

What the Service Includes

• Complete technical diagnosis of the photovoltaic system

• 1 hour of technical labor

• Verification of inverter production and parameters

• Assessment of module and structural condition

• Inspection of AC/DC cabling and connectors

• Verification of differential protections and circuit breakers

• Communication testing (Wi-Fi, LAN, app, portal)

• Identification of hidden losses or performance issues

• Possible immediate repair if no additional materials are required

• Transparent quotation for any extra interventions

Additional Services (Subject to Quotation)

• Replacement of inverters, optimizers, or modules

• Cabling and connector repairs

• Configuration or restoration of monitoring systems

• Replacement or enhancement of electrical protections

• Advanced electrical tests (I-V curve, thermography, insulation)

• Resolution of communication faults with portals

• Structural review and tightening of fixings