Enbiente's Heat Pump Technical Support was created to quickly resolve breakdowns, heating failures, loss of efficiency, electronic errors, and anomalies in the domestic hot water and central heating systems. When something goes wrong, the customer's comfort is compromised – which is why we guarantee a fast, technical, and fully reliable intervention.
Our specialized technicians perform a comprehensive diagnosis covering:
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Analysis of the thermodynamic cycle
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Testing of sensors, probes, and heating elements
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Verification of pressures and refrigerant circuit
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Inspection for leaks and performance losses
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Assessment of the hydraulic and electrical systems
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Reading and interpretation of error codes
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Validation of internal components
The service includes 1 hour of technical labor, sufficient to resolve most issues on-site. If additional materials or parts are required, these will be quoted in advance for full transparency.
Enbiente ensures rigorous technical work, clear communication, and solutions designed to restore the comfort and efficiency of your system.
Important Notes
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The listed price applies only to services within the municipality of Viseu.
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For other municipalities, travel costs are charged according to the attached table.
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Includes 1 hour of technical labor.
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Does not include materials, equipment, accessories, or refrigerant gas.
What's Included in the Service
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Complete technical diagnosis
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1 hour of technical labor
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Electrical and hydraulic system verification
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Testing of sensors, probes, and heating elements
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Compressor and operational cycle evaluation
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Leak detection and circuit anomaly analysis
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Error code interpretation
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Possibility of immediate repair (if no additional materials are required)
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Repair quotation when needed
Additional Services (Upon Quotation)
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Refrigerant gas replenishment
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Repair or replacement of electronic boards
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Replacement of sensors, heating elements, or valves
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Deep cleaning and complete sanitization
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Hydraulic circuit repairs
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Complete equipment overhaul
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Installation, reinstallation, or replacement of the heat pump
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System optimization with solar integration
| Power | until 4 kW |
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